• HOME
  • SHOP BOXES
  • HOW IT WORKS
  • £9.99 TT BIN
  • FAQ
  • ABOUT US
  • SNEAK PEEK
  • HOME
  • SHOP BOXES
  • HOW IT WORKS
  • £9.99 TT BIN
  • FAQ
  • ABOUT US
  • SNEAK PEEK
0

NEENOO BABY BOX

FREQUENTLY ASKED QUESTIONS

Have a question?

 

Hopefully you find your answer below but in case you still have a query or two, feel free to contact us

 

 

0
What is the NeeNoo Baby Box?

The NeeNoo Baby Box is a monthly subscription box for expecting Mamas and parents with children from 0 - 24 months.

 

Each box is expertly customised and curated to your due date or baby's birthday to include a selection of equipment, toys, books and toiletries that nurture baby’s physical, social and cognitive milestones.

 

We only send parents top brands and include items that have been tried and loved by parents just like you, so you can rest assured you will always get something valuable.

Can I send it as a gift?

Of course! Simply choose "this is a gift" option at checkout and you can enter the gift recipient's information.

 

Gift purchases have the option of being non-renewing, so your gift will automatically expire at the end of the subscription plan period if you do not select the auto-renew option.

How does it work?

There are 3 plans available for you to choose from: Monthly , 3 months prepaid or 6 months prepaid. 

 

Choose a plan that suits you best and we will send you a box in the first fortnight of each month filled with baby equipment perfectly suited to your little one. 

 

Subscriptions auto-renew according to the subscription term. But because we know parents are always have their hands full, there are no cancellation deadlines. 

 

If you do not wish to renew your subscription, you are free to cancel anytime before the billing date (1st of the month).

What will I get in my box?

Each month you can expect to received 4 -6 high quality baby products that have been carefully curated to match their age and stage of development. 

 

Brands that we work with include Nuby, Tommee Tippee, Vital Baby, Munchkin, Neals Yard, Mustela, Burts Bees, Kokoso, Eco Rascals, Matchstick Monkey, Close Parent, B Box, Janod, Petit Collage and Melissa & Doug to name a few! 

 

You can see the themes of the boxes here.

How do you personalise my box?

At the checkout we will ask you some simple questions. We use this information to tailor your boxes perfectly to the age and stage of your little one.

How much does it cost?

A monthly NeeNoo Baby Box subscription, with no long-term commitment, costs just £32.99 (+ £2.99 P&P) per month.

 

Or pay upfront for a 3 or 6 month plan to save money.

 

When do I get billed?

You will be charged on the day you join and your first box will be sent to you in the first two weeks of the following month. Thereafter, you will be billed on the 1st of every month.

When will I get my box?

All boxes shipped in the first two weeks of every month.

Can I cancel anytime?

Yes, with a monthly subscription, you can cancel anytime before the billing date (1st of each month) for a totally hassle-free experience. 

 

With a 3 or 6 month plan you can opt out in the final month of your subscription.

Do you ship internationally?

Not yet - sorry!

  • HOME
  • SHOP BOXES
  • HOW IT WORKS
  • FAQ
  • ABOUT US
  • CONTACT US
  • PRIVACY POLICY
  • COOKIE POLICY
  • T&Cs

✉ hello@neenoo.co.uk

© 2020, NeeNoo Limited